Shipping Policy

At Toy Corner, we want to ensure that your shopping experience is as convenient and enjoyable as possible. This Shipping Policy outlines the details of our shipping and delivery procedures, including Click & Collect options.

Shipping Charges

- We offer a flat rate for delivery of €6.50 per order. This means that, regardless of the size or weight of your order, you will be charged a flat fee of €6.50 for standard shipping within our service area (Currently Republic of Ireland only).

- Additionally, we are pleased to offer free shipping on orders over €60. If your order total exceeds €60, standard shipping will be provided at no extra cost.

Shipping Methods & Timelines

1. Standard Shipping: We partner with An Post for our standard shipping services, which typically offer next working day delivery for most locations within our service area. Please note that we currently ship nationwide within the Republic of Ireland (ROI) only.
2. Click & Collect: For customers who prefer to pick up their orders in person, we offer a Click & Collect option. You can select this option during the checkout process.

Packaging Sustainability

At Toy Corner, we are committed to environmental sustainability. We are proud to use fully recycled packaging for all of our shipments. Our commitment to using recycled materials in our packaging reflects our dedication to minimising our environmental impact and contributing to a greener future.

Order Processing & Dispatch

- Orders are typically processed and dispatched on the same or next working day, with a cut-off time of mid-day for same-day dispatch. Please note that orders placed after the cut-off time will be dispatched the following working day.

- Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.

Shipping Address

- It is essential to provide accurate and complete shipping information during the ordering process. We cannot be held responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Issues with Delivery

- In the rare event that your order is damaged during shipping or is not delivered within the expected timeframe, please notify us within one week of receiving the shipping confirmation email. You can contact us at at hello@toycorner.ie. We will work to resolve the issue promptly.

Click & Collect Policy

If you choose the Click & Collect option, please keep the following in mind:

- You will receive an email confirmation once your order is ready for pick-up at our physical store.

- You can collect at any time during our opening hours once you have received your ‘Pick-Up Ready’ email.

- Please bring a copy of your order confirmation when you come to collect your order.

- Orders not collected within 14 days of receiving your confirmation email will be restocked, and a refund may be issued upon request.

- There is no charge for Click & Collect services.

Toy Corner reserves the right to update and modify this Shipping Policy and Click & Collect Policy at any time. It is your responsibility to review this policy periodically to ensure you are aware of any changes. If you have any questions or concerns regarding our shipping and delivery policies, please don't hesitate to contact us at hello@toycorner.ie.